FEATUREDCapability: Closed-Loop Feedback (CLF)

Closed-Loop Feedback Measurement At-A-Glance: Two levels of CLF capability.

Read more
Conference: IA Takeaways
Conference: IA Takeaways

Three Takeaways from the 2024 Insights Association Conference.

Capability: Closed-Loop Feedback (CLF)
Capability: Closed-Loop Feedback (CLF)

Closed-Loop Feedback Measurement At-A-Glance: Two levels of CLF capability.

Case Study: PhysicianIndex™
Case Study: PhysicianIndex™

How well do physicians know your brand drug? A dynamic assessment and educational tool.

Infographic: CMIndex™
Infographic: CMIndex™

Transferable Value Score – A Dynamic Assessment Tool that empowers business owners and their teams.

Case Study: Dynamic Assessment Tool
Case Study: Dynamic Assessment Tool

Design custom 'ah-ha' worthy dynamic assessments with enterprise-wide scalability and stability.

Framework: Closed-Loop Feedback
Framework: Closed-Loop Feedback

Closed-Loop Feedback Measurement At-A-Glance: Features and Capabilities

Case Study: CX Tracking
Case Study: CX Tracking

Transitioning and Optimizing a Quarterly CSAT Tracking Study

Framework: Go-To-Market Strategy
Framework: Go-To-Market Strategy

Marketing Insights for Go-To-Market Strategy: How we get there.

Framework: Digital Creative Testing
Framework: Digital Creative Testing

Test Creative Natively on Platforms. In-Context Digital Creative Testing at a Glance.

Fact Sheet: Marketing Attributes
Fact Sheet: Marketing Attributes

Three Successful Marketing Attributes Honoring Shark Week.

CMI + Salesforce: Closed-Loop System
CMI + Salesforce: Closed-Loop System

Harness the Expertise of CMI Propelled by Salesforce’s Case Management Platform.

Infographic: Patient Adherence Journey
Infographic: Patient Adherence Journey

A Journey Map of a patient adherence program for a major Pharma company.

Video 2: Customer Journey Disconnect
Video 2: Customer Journey Disconnect

Reorient transactional measurement around the customer journeys.

Video: Transactional Surveys
Video: Transactional Surveys

Transactional surveys reimagined to be more efficient, meaningful, & relevant to your customer

Framework: Decision Choice
Framework: Decision Choice

Decision Choice at a Glance: Consumer Flow Share to Brand Choice.

Video: KOL Mapping
Video: KOL Mapping

Leveraging KOL Mapping to increase Physician Drug Trial

Infographic: Generational $ Matters
Infographic: Generational $ Matters

Generational differences in attitudes and approaches to investing and other financial matters

Infographic: Money Matters
Infographic: Money Matters

CMI's 2022 Financial Health Survey Results - Understanding Money Habits of the Average American

Infographic: Journey Mapping
Infographic: Journey Mapping

A Journey Map of the onboarding experience for a major financial institution

Personas: Women Investors
Personas: Women Investors

Bringing the 'Women Investors' segment to life with Customer Personas.

Framework: reACTION™
Framework: reACTION™

Determine which messages will have the most impact on your target audience.

Case Study: Journey Mapping
Case Study: Journey Mapping

Evaluating the Onboarding Experience for a major financial institution

Infographic: Customer Experience Index
Infographic: Customer Experience Index

How to develop and understand your Customer Experience Index.  

Case Study: Agile CX Tracking
Case Study: Agile CX Tracking

Designing Agile and Continuous Customer Experience Tracking Studies

Video: Digital Engagement
Video: Digital Engagement

How to increase digital engagement for your business in 5 practical steps.

FactSheet: Email Tips
FactSheet: Email Tips

3 practical tips on how to get the most out of your emails.

Video: Uncovering Causality
Video: Uncovering Causality

How uncovering causality changed our client's go-to-market strategy.

Infographic: Heuristics
Infographic: Heuristics

Decision-making basics and how to apply heuristics to your marketing strategy.

Infographic: yPrescribe™
Infographic: yPrescribe™

Simulate, Reveal, Influence. Download an overview of our Bespoke Solution yPrescribe™.

Video: Influence Brand Share
Video: Influence Brand Share

How can your company can leverage heuristics to influence brand share?

Video: Heuristics 101
Video: Heuristics 101

What are heuristics and how do we use them in everyday decision making?

Framework: Advertsing Measurement
Framework: Advertsing Measurement

Reach, Resonance, and Reaction. The cornerstones of our Advertising Measurement Framework.

Framework: Agile Analytics
Framework: Agile Analytics

Our Agile Analytics model developed through an iterative process.

Framework: DecisionPathway™ Model
Framework: DecisionPathway™ Model

A model based on the customers decision-making pathway and optimal tactics to grow share.

Video: Multiple Causality Factors
Video: Multiple Causality Factors

The implications of multiple causality factors for business strategy.

Video: What is Your Data IQ
Video: What is Your Data IQ

Leveraging Causality for Data, Revenue Generation, & Your Business Strategy.

Video: Disrupt HCP Prescribing Habits!
Video: Disrupt HCP Prescribing Habits!

How to leverage heuristics to uncover physician prescribing habits.

Video: Disrupt Habits!
Video: Disrupt Habits!

How to leverage a person's habitual loop to influence the decision making process.

FactSheet: LinkedIn Posts
FactSheet: LinkedIn Posts

4 practical tips on how to create engaging posts on LinkedIn.

Infographic: Why CX Matters
Infographic: Why CX Matters

Need to enhance your customer experience program? Learn what steps to take to make it happen.

Fact Sheet: DecisionPathway™
Fact Sheet: DecisionPathway™

An overview on how to build a robust brand strategy using DecisionPathway™ .

Methodology: Moments That Matter
Methodology: Moments That Matter

Provide the right content at the right moment and understand HOW consumers are digesting it.

Fact Sheet: Qual vs. Quant Research
Fact Sheet: Qual vs. Quant Research

A brief overview of the difference between qual vs. quant.

Key Insights: Women Investors
Key Insights: Women Investors

Key findings and characteristics of the women investors segment

Methodology: Marketing Mix Modeling
Methodology: Marketing Mix Modeling

Construction, outcomes, and optimization of Marketing Mix Models.

Case Study: HCP Prescribing Behavior
Case Study: HCP Prescribing Behavior

How we designed a new segmentation scheme to identify and prioritize physician targets.

Methodology: Choice-Based Conjoint
Methodology: Choice-Based Conjoint

Understand how buyers value the components of a product