Choice Models Customer Experience Press Release: T.E.D. CMI Launches new CX Solution: Touchpoint Experience Design. Learn more
Choice Models Customer Experience Use Case: Touchpoint Experience Design Optimize customer interactions for personalization - how it works. Learn more
Choice Models Customer Experience Case Study: Touchpoint Experience Design Facilitate businesses of all sizes to increase customer acquisition, build customer loyalty and reduce costs. Learn more
Choice Models Customer Experience Infographic: Touchpoint Experience Design Optimize customer interactions for personalization & ROI using Touchpoint Experience Design Learn more
Choice Models Customer Experience Infographic: Journey Mapping A Journey Map of the onboarding experience for a major financial institution Learn more
Analytics Customer Experience Expertise Finance Industry Qualitative Research Capability: Closed-Loop Feedback (CLF) Closed-Loop Feedback Measurement At-A-Glance: Two levels of CLF capability. Learn more
Analytics Customer Experience Expertise Finance Industry Qualitative Research Framework: Closed-Loop Feedback Closed-Loop Feedback Measurement At-A-Glance: Features and Capabilities Learn more
Analytics Customer Experience Expertise Finance Industry Qualitative Research Case Study: CX Architecture Redesigning CX Measurement Architecture to Align with Customer Journeys. Learn more
Customer Experience Expertise Industry CMI + Salesforce: Closed-Loop System Harness the Expertise of CMI Propelled by Salesforce’s Case Management Platform. Learn more
Analytics Customer Experience Expertise Health Industry Messaging & Positioning Qualitative Research Infographic: Patient Adherence Journey A Journey Map of a patient adherence program for a major Pharma company. Learn more
