CMI By the Numbers

13 million +

Surveys Sent Annually

30 +

Years in Business

13 +

Industries We Lead In

100 %

Senior Input on Projects

Why We Do What We Do

This is important. Priorities change, so not being "in the budget" doesn't matter to me - let's dump something less important and trade up to this CX research.
Telecomm
VP Marketing, Large-Scale Telecommunications Company
They make my job easy; they anticipate my questions and have answers even before I ask. The quality of the reports and feedback is second to none and the attention to detail is flawless.
Internet Service Provider
SVP, Marketing
I wanted to thank you for your incredible work in this very challenging topic area…Our partners were very happy with all of the CMI work, which included great thought partner discussions. Once again, your partnership has helped us move the business forward. Thank you!!!
Financial Services
VP, Fortune 500 Financial Services
This project required patience, flexibility, speed, and strong project management. CMI delivered well against all of those requirements. I felt confident knowing that they were partnering with us to get to the best result.
Financial Services
Director, Marketing Research
The segmentation insights brought a lot to the table. It is so nice to see them being used and believed at our company.
Pharmaceutical
Senior Manager, Market Insights
CMI has done an excellent job of providing meaningful research and handled the many changes with such grace. From a service level, you guys are in a completely different league.
Academic Research
Director, Insights & Analytics
team discussing brand positioning on a project

𝐂𝐌𝐈 𝐚𝐭 𝐑𝐢𝐜𝐡𝐦𝐨𝐧𝐝 𝐌𝐚𝐫𝐤𝐞𝐭 𝐈𝐧𝐬𝐢𝐠𝐡𝐭 𝐅𝐨𝐫𝐮𝐦 𝐔𝐒𝐀 (𝐈𝐍𝐔25)

October 8, 2025

We’re excited to announce that CMI will be attending the Richmond Market Insight Forum at the prestigious Harvard Club of New York City.  

As a research partner, CMI will be joining leading professionals for a full agenda of pre-scheduled one-to-one meetings, mealtime networking, and conference sessions tailored to forge meaningful connections and spark innovative ideas.

Register Now

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Press Release
CMI Launches New CX Solution exploring consumer behavior.

Read the press release