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Why CMI

We believe in research that empowers clients to thrive.
As a diverse, fanatically curious team, we never stop seeking answers.

  • Our Story
  • Our Philosophy
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  • Social Impact

Expertise

We spent years becoming experts in our field so that you don’t have to.
You give us goals, we give you a game plan.

  • Advanced Analytics
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Capabilities

We tailor our solutions to meet YOUR needs.
Browse some of our capabilities.

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Glossary

Marketing Research Terms

All A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
TDIs

TDI stands for “Telephone Depth Interviews.” These are qualitative one-on-one interviews that are specifically conducted via telephone, in a way where follow-up questions can be asked and responses are free-form.

Top Box

Top Box refers to the response to a scale question (like 1-5, 1-7, or 0-10) where there is a highest rating point, or the “top box.” This is generally reported as the % of respondents who selected that response.

Tracker

A Tracker study is one that is repeated and allows comparisons of the same measures over time. Some trackers are “point in time” studies and are conducted annually, quarterly, or monthly, depending on the desired cadence, and data collection pauses between waves; and some trackers are “continual” studies and are conducted on an ongoing basis (continually collecting data without stopping between waves).

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  • Why CMI
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  • Infographic: Words that Matter
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  • Capabilities
  • Ad & Creative Testing
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  • Bespoke Solutions
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  • Brand Tracking
  • Campaign Measurement 
  • Concept Testing
  • CX Tracking 
  • Journeys 
  • Message Testing
  • Market Landscape
  • CES – CSAT – NPS
  • Product Positioning 
  • Segmentation
  • Knowledge

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