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We believe in research that empowers clients to thrive.
As a diverse, fanatically curious team, we never stop seeking answers.

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Glossary

Marketing Research Terms

All A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Data Enablement Strategy

“A data enablement strategy in marketing research is all about making data usable, accessible, and actionable for the people who need it—like marketing teams, researchers, and decision-makers. It’s the bridge between having good data and actually getting value from it—by equipping the right people with the tools, training, access, and processes to turn data into decisions.”

Data Integration

Data integration is the process of combining multiple data sources into a single, comprehensive representation of information. In the context of market research, data fusion can be used to combine different data sets collected from different sources, such as customer surveys, sales data, and social media analytics, in order to gain a more complete and accurate understanding of consumer behaviour and market trends.

Data Management Strategy

Data management strategy is a plan for how an organization handles data throughout its lifecycle—from collection and storage to organization, protection, and use—so it can support accurate, efficient, and ethical marketing decisions. It’s all about making sure that the right data is available, accessible, clean, and secure for researchers and marketers to use effectively. 

Data Mining

Data mining is the process of discovering patterns and knowledge from large amounts of data, by using techniques such as statistical analysis, machine learning, and database systems. The goal of data mining in market research is to extract useful insights and make data-driven decisions that can inform marketing strategies, product development, and other business initiatives.

Data Strategy

Data strategy is a structured plan for how an organization collects, manages, analyzes, and uses data to support smart marketing decisions. It ensures that the right data is being used in the right way to generate valuable insights, improve customer understanding, and drive growth.

Dependent Variables

The two main variables in an experiment are the independent and dependent variable. A dependent variable is the variable being tested and measured in a study. The dependent variable is ‘dependent’ on the independent variable. As the independent variable changes, the effect on the dependent variable is observed and recorded.

Derived Importance

Derived Importance is a calculated importance measure based on how the respondent answers multiple questions (for example, when overall satisfaction is low, which other measures are also low?). Statistical tools are used to determine whether or not there is a strong relationship between multiple measures and calculates a derived importance value.

Direct Drivers

Direct Drivers are states, experiences, or circumstances that have a direct relationship with the measurement of interest. For example, if NPS is the measurement of interest (or Dependent Variable), one’s interaction with a customer service rep would likely have a direct relationship with the NPS measure and be a direct driver of that rating.

Discrete Choice

In marketing research, discrete choice is a statistical technique used to learn about how people make decisions and why. It is an important part of conjoint analysis and is often used to model how people choose between a set of alternatives, such as brands, goods, or services, where each alternative is described by a set of attributes.

Focus Groups

A small group of people selected from a wider population, engaged in an open (yet guided) discussion about their opinions or emotional responses to a particular subject or area.

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